• Municipality Of Anchorage, Alaska
  • $67,655.00 -105,530.00/year*
  • Anchorage, AK
  • Firefighting
  • Full-Time
  • 1821 Patterson St

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Current Job Openings Job Title: FIRE DISPATCHER - Range 23 / IAFF Closing Date/Time: Tue. 04/30/19 5:00 PM Alaska Time Salary: $36.35 - $39.32 Hourly
$2,908.00 - $3,145.60 Biweekly
$6,300.67 - $6,815.47 Monthly
$75,608.00 - $81,785.60 Annually
Job Type: Regular / Full Time Location: 1301 E 80th Avenue, Anchorage, Alaska Department: Anchorage Fire Department Print Job Information | Apply
Job Information Benefits Supplemental Questions Open to the general public and any current Municipal employee.
This position isrepresented by the International Association of Fire Fighters (IAFF) - Local 1264 Union and is subject to the current provisions of the agreement between the Municipality of Anchorage and the IAFF Local 1264 Union.
DEPARTMENT : Anchorage Fire Department (AFD)
HOURS OF WORK :Shift Assignment
LOCATION :1301 E 80th Ave
Example of Duties: Responsible for performing various tasks in direct support of an emergency operations center for fire and EMS (Emergency Medical Services) resources for the Anchorage Fire Department, as well as provide direct liaison for other Municipal offices after business hours. Utilize considerable independence of judgment and action, within defined policies and instructions, for dispatching emergency personnel, in a team environment. Answer E911 and non-emergency calls. Establish priority of emergency calls and determines the level of response necessary. Utilize Criteria Based Dispatch (CBD) andCATALYST protocols to triage emergency and non-emergency calls. Maintain radio contact with on-duty units, and maintain records of all radio transmissions. Enter appropriate data in computer and report forms as required. Answer calls for public inquiries or complaints and determines appropriate agency or person to handle. Utilize knowledge of basic fire and paramedic procedures and terminology. Work is in a high-demand, high-stress office environment that requires multi-tasking of several critical tasks at time, with frequent, repetitive motion of hands/fingers and occasional exposure to loud noises. Dispatch is a 24/7 operation that requires employees to work days, nights, weekends, and/or holidays.Perform other related duties as assigned.
Minimum Qualifications / Substitutions / Preferences: High School Diploma, GED, or equivalent, and three (3) years of experience which involve a substantial amount of public contact and office clerical duties andone (1) year of public safety dispatching experience.


High School Diploma, GED, or equivalent, and three (3) years of experience which involve a substantial amount of public contact and office clerical duties and one (1) year of experience receiving calls, analyzing situations, gathering and providing information for response to critical incidents, and taking appropriate action to respond.

All applicants must possess and/or complete:

  • Mustprovide proof of passing a typing test at 35 WPM at time of application.
  • Mustprovide proof of passing a 10 key speedtest at 140 KSM per minute at time of application.
  • Criteria Based Dispatching Certification within one (1) year of hire.
  • American Red Cross/American Heart Association Cardiopulmonary Resuscitation (CPR) Certification or equivalent Professional Level within one (1) year of hire.
  • Satisfactory Criminal Justice Information System (CJIS) background check at time of hire.

  • NOTE: In order to be considered, official certification ofability to type 35 WPMAND official certification of 10 key speed(current within the past (1) year)MUST beattached to the application. Documentation or certification results must clearly indicate the applicant's name and date.

    Current State of Alaska Emergency Medical Technician (EMT) level I certification, or greater.
    Additional Important Information: Testing Information :

    Successful applicants will be invited to test. Testing will begin the week ofMay 19, 2019and continue until complete.

    Testing will consist ofsuccesfully passing of: A comprehension exam, a written exam, and CritiCall Computerized testing. All testing is strictly pass/fail. Current AFD employees are exempt from the comprehension exam.

    This Fire Dispatcher Eligibility List will be valid for (2) year period. Applicants successful in the testing process will be added to the eligibility list for positions that may become available in the future.

    Conditions :

    The Municipality Of Anchorage participates in theU.S. Department of Homeland Security E-verify Program. For more information, please go to E-Verify is a registered trademark of the U.S. Department of Homeland Security. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

    If selected for hire, appointment to this position will be conditional based upon satisfactory passing a Criminal History Background Check,an Audiological Examination, a written Psychological Assessment and Interview to determine job suitability, and a Drug Screen prior to beginning work.

    If selected for hire, appointment in this position requiresCriteria Based Dispatching (CBD) Certification,CATALYST, and American Heart Association Healthcare Provider CPR or Red Cross Professional Rescuer CPR Certification withinone (1)year of hire. If the individual selected for this position fails to obtain these certifications withinone (1)year of hire, he/she will be terminated.

    All required certifications and licenses must remain current for the duration of employment.
    Veterans who wish to be considered for interview preference as allowed in the Personnel Rules 3.30.031 D must attach a copy of their DD Form 214 to the application.The DD Form 214 must show an honorable discharge.Minimum Qualifications of the position must be met for preference consideration.

    The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

    Application Process:
    Once applicants click the \"Apply\" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-###-####.

    For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Employee Relations Department at (907) ###-#### during regular business hours of Monday through Friday 8:00 a.m. to 5:00 p.m., Alaska Standard Time.

    Associated topics: ambulance, communication specialist, dispatch, dispatcher, emd, emt, police, public safety, telecommunications, telecommunicator

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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